Why should we use ThemePins.com to make our pins?

In our opinion we offer the world’s best pins! We believe in providing top-notch service and a high-quality product at very competitive prices.  We will work on a small job or a large job and give the same exceptional service.  Our business is based on following a strict code of ethics.  We try to always do what’s right – not just what is the easiest or least expensive way to do it

I don’t have artwork but I have an idea.  Can you do the artwork for me?

Absolutely. We have made pins from hand-written drawings on napkins. We'll take your artwork in any format and convert it to manufacturing-ready artwork. Email your electronic artwork to us at orders@themepins.com. Or fax your paper artwork to us at 800-227-0599. If you want to mail it, our address is ThemePins.com c/o National Award Services, 1611 Church Street, Evanston, IL 60201.

How long does it take to make a pin?

There are many factors that affect the time to make your lapel pin. If your pin has many colors, sandblasted areas, or printing on enamel, the turnaround time could be 3-4 weeks. Or, our factory could be very busy with many orders in queue. It's not always possible for them to prioritize every order. Normally, pins will be in your hands 3 weeks after you approve art. If you must have them in a certain number of days, just ask us. We can accommodate your most reasonable requests.

What about trademarks or licenses?

We do not make pins with licensed marks unless you hold the license. You will need to furnish proof that you have the right to use a trademarked logo or artwork. You agree to hold us harmless if sued. If we learn after making a pin that a trademark was violated, we will turn the matter over to the proper authorities.

I don’t see what I’m looking for.  Is everything you make on this website?

No. We only have some of the more popular items displayed and discussed here. We can do much more. Please contact us.

I’m confused by all the pin terms.  Can you help?

Absolutely. Based on your art and budget, we will recommend the correct pin type. We are experts at this and will guide you with honest answers and opinions every step of the way.

Why must there be borders around the colors and text on (cloisonné) hard enamel pins?

Borders around the colors and text are very important. They separate each single-colored zone. Before we apply paint (enameling), we use these cavities or canals to fill the paint. If there were no borders, the paint would not retain its shape.

What file types do you like for art?

We prefer files that are vector-based. Generally, these are files with extensions of .cdr and .ai, although there are others. Send us your files in .tif, .eps, .psd. We use Adobe Illustrator but can access any type of file. If you send us vector-based graphics, we can quickly and easily manipulate your files to create pin designs.

What if I don’t like the pins after I receive them?

No worries. We stand behind what we sell. If there are manufacturing errors, we'll fix them at our expense.

Can I get a prototype before you make all my pins?

Absolutely. We sometimes recommend this if the pin is complicated or we sense a concern about exactly what the pin will look like when finished. The cost is generally around $75, part of which is refunded to you and applied to your order if no changes are made to the prototypes.

Note:  Creating and shipping a prototype for your approval may delay production time.

What kind of backings do you offer?

Our pins come standard with a butterfly clasp, but you can upgrade to a deluxe clutch, jewelry clutch or the stick pin.